{ "model": { "TITLE": { "value": "Revelation Workbook for Student Records", "inputType": "text" }, "MODELTYPE": { "value": "C4", "inputType": "select", "refData": "MODELTYPE" }, "LAYOUT": { "value": "CenteredRectangle", "inputType": "select", "refData": "LAYOUTTYPE" }, "VIEW": { "value": "Architecture", "inputType": "select", "refData": "VIEWTYPE" }, "Detailed Description": { "value": "https://www.revelationcore.com/blogs/the-revelation-workbook-for-higher-education.html", "inputType": "url" }, "Author": { "value": "Steve J White", "inputType": "text" } }, "systems": [ { "ID": "ACC", "TEXT": "Accomm & Conf Sys (Kinetic Solutions)", "TYPE": "SYSTEM", "Description": "Manage on-campus accommodation and external event bookings", "Key Capabilities": "Room allocation; Conference scheduling; Payments", "Higher Education Domain": "Campus & Facilities", "Business Owner": "Facilities Management", "Technical Owner": "IT Infrastructure", "Product": "Kinetic Solutions", "Vendor": "Kinetic", "Number of Users": 2500, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "24/7 Support", "TIME Status": "INVEST", "Issues/Challenges": "Legacy UI challenges", "Future Improvements/Plans": "Modernized self-service", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.6% uptime", "Data Sensitivity": "Medium", "System of Record Data Entities": "Accommodation Data, Payment Records" }, { "ID": "AM", "TEXT": "Attendance Monitoring (SEAtS Analytics)", "TYPE": "SYSTEM", "Description": "Track student attendance and engagement", "Key Capabilities": "Attendance tracking; Engagement analytics; Early-warning alerts", "Higher Education Domain": "Student Lifecycle & Experience", "Business Owner": "Student Administration", "Technical Owner": "Enterprise Applications", "Product": "SEAtS Analytics", "Vendor": "SEAtS", "Number of Users": 5000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Internal IT", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "INVEST", "Issues/Challenges": "Data Integration Issues", "Future Improvements/Plans": "Real-time tracking", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Attendance Data, Student Engagement" }, { "ID": "BI", "TEXT": "Business Intelligence (Power BI)", "TYPE": "SYSTEM", "Description": "Provide analytics and reporting", "Key Capabilities": "Data aggregation; Predictive insights; Performance reporting", "Higher Education Domain": "Institutional Analytics & Reporting", "Business Owner": "Institutional Research", "Technical Owner": "Data Analytics", "Product": "Power BI", "Vendor": "Microsoft", "Number of Users": 800, "License Type": "Enterprise Agreement", "Cost": "£***", "Support Provider": "Internal IT", "Support Hours": "24/7 Support", "TIME Status": "INVEST", "Issues/Challenges": "Data Silos", "Future Improvements/Plans": "AI-based Insights", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.9% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Performance Metrics, Data Dashboards" }, { "ID": "CMS", "TEXT": "Content Mgmt Systems (Drupal)", "TYPE": "SYSTEM", "Description": "Manage digital content for web and portals", "Key Capabilities": "Content workflow; Publishing & archiving", "Higher Education Domain": "IT & Digital Infrastructure", "Business Owner": "Marketing & Communications", "Technical Owner": "Web Development", "Product": "Drupal", "Vendor": "Open Source", "Number of Users": 5000, "License Type": "Open Source", "Cost": 0, "Support Provider": "Internal IT", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "TOLERATE", "Issues/Challenges": "Complex Permissions", "Future Improvements/Plans": "User-friendly Editing", "Compliance Requirements": "GDPR", "Business Impact": "Medium", "User Feedback": "Mixed", "Performance Metrics": "99.6% uptime", "Data Sensitivity": "Medium", "System of Record Data Entities": "Website Content, Media Assets" }, { "ID": "CRIS", "TEXT": "CRIS (Elsevier Pure)", "TYPE": "SYSTEM", "Description": "Track research outputs and compliance", "Key Capabilities": "Publications management; Collaboration tracking", "Higher Education Domain": "Research & Innovation", "Business Owner": "Research Admin", "Technical Owner": "Enterprise Applications", "Product": "Elsevier Pure", "Vendor": "Elsevier", "Number of Users": 1500, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "INVEST", "Issues/Challenges": "Slow Publication Approvals", "Future Improvements/Plans": "AI-driven Recommendations", "Compliance Requirements": "GDPR, ISO 27001", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Research Data, Publications" }, { "ID": "CRM", "TEXT": "CRM (Salesforce)", "TYPE": "SYSTEM", "Description": "Manage student and alumni relationships", "Key Capabilities": "Lead management; Recruitment automation", "Higher Education Domain": "Student Lifecycle & Experience", "Business Owner": "Admissions Office", "Technical Owner": "Enterprise Applications", "Product": "Salesforce", "Vendor": "Salesforce", "Number of Users": 1000, "License Type": "Per User License", "Cost": "£***", "Support Provider": "Internal IT", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "INVEST", "Issues/Challenges": "Integration Issues", "Future Improvements/Plans": "AI Chatbots", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Applicant Data, Communications History" }, { "ID": "CM", "TEXT": "Curriculum Mgmt (CourseLoop)", "TYPE": "SYSTEM", "Description": "Define and manage course structures", "Key Capabilities": "Program/module design; Learning outcomes", "Higher Education Domain": "Academic & Program Management", "Business Owner": "Academic Registry", "Technical Owner": "Enterprise Applications", "Product": "CourseLoop", "Vendor": "CourseLoop", "Number of Users": 500, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "INVEST", "Issues/Challenges": "Manual Change Tracking", "Future Improvements/Plans": "Automated Curriculum Updates", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Course Structures, Module Dependencies" }, { "ID": "DW", "TEXT": "Data Warehouse (Snowflake)", "TYPE": "SYSTEM", "Description": "Institutional data repository", "Key Capabilities": "Data aggregation; Centralized reporting", "Higher Education Domain": "Institutional Analytics & Reporting", "Business Owner": "Data Governance", "Technical Owner": "Data Analytics", "Product": "Snowflake", "Vendor": "Snowflake", "Number of Users": 500, "License Type": "Enterprise Agreement", "Cost": "£***", "Support Provider": "Internal IT", "Support Hours": "24/7 Support", "TIME Status": "INVEST", "Issues/Challenges": "Complex Data Migrations", "Future Improvements/Plans": "Unified Data Model", "Compliance Requirements": "GDPR, HESA", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.9% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Raw Data, Institutional Reports" }, { "ID": "EDRMS", "TEXT": "EDRMS (Microsoft SharePoint)", "TYPE": "SYSTEM", "Description": "Manage electronic documents", "Key Capabilities": "Version control; Compliance & auditing", "Higher Education Domain": "Enterprise Administration", "Business Owner": "Enterprise Admin", "Technical Owner": "Data Analytics", "Product": "Microsoft SharePoint", "Vendor": "Microsoft", "Number of Users": 10000, "License Type": "Enterprise Agreement", "Cost": "£***", "Support Provider": "Internal IT", "Support Hours": "24/7 Support", "TIME Status": "INVEST", "Issues/Challenges": "Document Retrieval Issues", "Future Improvements/Plans": "AI-powered Search", "Compliance Requirements": "GDPR, Cyber Essentials", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Document Storage, File History" }, { "ID": "ESB", "TEXT": "Enterprise Service Bus (MuleSoft)", "TYPE": "SYSTEM", "Description": "Facilitate system-to-system integration", "Key Capabilities": "Message routing; Event-driven architecture", "Higher Education Domain": "IT & Digital Infrastructure", "Business Owner": "IT Services", "Technical Owner": "Cloud Services", "Product": "MuleSoft", "Vendor": "MuleSoft", "Number of Users": 300, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "24/7 Support", "TIME Status": "INVEST", "Issues/Challenges": "API Bottlenecks", "Future Improvements/Plans": "Enhanced Automation", "Compliance Requirements": "GDPR, ISO 27001", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.8% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "System Integrations, API Transactions" }, { "ID": "EWP", "TEXT": "Enterprise Web Portal (Liferay)", "TYPE": "SYSTEM", "Description": "Provide role-based web access", "Key Capabilities": "SSO; Personalized dashboards", "Higher Education Domain": "IT & Digital Infrastructure", "Business Owner": "IT Services", "Technical Owner": "Web Development", "Product": "Liferay", "Vendor": "Liferay", "Number of Users": 5000, "License Type": "Open Source", "Cost": 0, "Support Provider": "Internal IT", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "TOLERATE", "Issues/Challenges": "Authentication Latency", "Future Improvements/Plans": "Improved Mobile UX", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.6% uptime", "Data Sensitivity": "Medium", "System of Record Data Entities": "Portal Data, User Profiles" }, { "ID": "EST", "TEXT": "Estates (Planon)", "TYPE": "SYSTEM", "Description": "Manage campus facilities", "Key Capabilities": "Room allocation; Maintenance scheduling", "Higher Education Domain": "Campus & Facilities", "Business Owner": "Facilities Management", "Technical Owner": "IT Infrastructure", "Product": "Planon", "Vendor": "Planon", "Number of Users": 300, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "TOLERATE", "Issues/Challenges": "Maintenance Request Delays", "Future Improvements/Plans": "IoT Integration", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.6% uptime", "Data Sensitivity": "Medium", "System of Record Data Entities": "Room Bookings, Maintenance Logs" }, { "ID": "FIN", "TEXT": "Finance (SAP S/4HANA)", "TYPE": "SYSTEM", "Description": "Manage financial transactions", "Key Capabilities": "Budgeting; Procurement", "Higher Education Domain": "Enterprise Administration", "Business Owner": "Finance Department", "Technical Owner": "Enterprise Applications", "Product": "SAP S/4HANA", "Vendor": "SAP", "Number of Users": 200, "License Type": "Enterprise Agreement", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "24/7 Support", "TIME Status": "MIGRATE", "Issues/Challenges": "Data Reconciliation Issues", "Future Improvements/Plans": "Cloud Financials", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.8% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Transactions, Budget Data" }, { "ID": "HR", "TEXT": "HR (Workday)", "TYPE": "SYSTEM", "Description": "Support HR processes and payroll", "Key Capabilities": "Recruitment; Performance reviews", "Higher Education Domain": "Enterprise Administration", "Business Owner": "HR Department", "Technical Owner": "Enterprise Applications", "Product": "Workday", "Vendor": "Workday", "Number of Users": 1500, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "TOLERATE", "Issues/Challenges": "HR System Complexity", "Future Improvements/Plans": "Automation Integration", "Compliance Requirements": "GDPR", "Business Impact": "Medium", "User Feedback": "Positive", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Employee Records, Payroll Data" }, { "ID": "IAM", "TEXT": "Identity & Access Mgmt (Okta)", "TYPE": "SYSTEM", "Description": "Provision and manage user identities and access rights across enterprise systems", "Key Capabilities": "User provisioning; Authentication; Role-based access; Single sign-on", "Higher Education Domain": "IT & Digital Infrastructure", "Business Owner": "IT Services", "Technical Owner": "Cloud Services", "Product": "Okta", "Vendor": "Okta", "Number of Users": 15000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "24/7 Support", "TIME Status": "INVEST", "Issues/Challenges": "User authentication issues", "Future Improvements/Plans": "Integration with SIS", "Compliance Requirements": "GDPR, Cyber Essentials", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.9% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Identity Data, Authentication Logs" }, { "ID": "LIB", "TEXT": "Library (Ex Libris)", "TYPE": "SYSTEM", "Description": "Manage library resources", "Key Capabilities": "Cataloging; E-resource management", "Higher Education Domain": "Teaching & Learning", "Business Owner": "Library Services", "Technical Owner": "Enterprise Applications", "Product": "Ex Libris", "Vendor": "Clarivate", "Number of Users": 5000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "INVEST", "Issues/Challenges": "Integration Issues", "Future Improvements/Plans": "Self-service Kiosks", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Borrowing Records, Digital Resources" }, { "ID": "PAY", "TEXT": "Payroll (Workday)", "TYPE": "SYSTEM", "Description": "Manage payroll and tax deductions", "Key Capabilities": "Payroll calculation; Tax contributions", "Higher Education Domain": "Enterprise Administration", "Business Owner": "Finance Department", "Technical Owner": "Enterprise Applications", "Product": "Workday", "Vendor": "Workday", "Number of Users": 1000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "TOLERATE", "Issues/Challenges": "Payroll Processing Delays", "Future Improvements/Plans": "AI-driven Payroll Analysis", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.8% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Payroll Records, Payslips" }, { "ID": "RP", "TEXT": "Research Proposals (Workday Grants)", "TYPE": "SYSTEM", "Description": "Support the submission, management, and tracking of research funding and contracts", "Key Capabilities": "Grant application workflow; Compliance checks; Award management; Contract tracking", "Higher Education Domain": "Research & Innovation", "Business Owner": "Research Administration", "Technical Owner": "Enterprise Applications", "Product": "Workday Grants", "Vendor": "Workday", "Number of Users": 500, "License Type": "Per User License", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "INVEST", "Issues/Challenges": "Funding Approval Delays", "Future Improvements/Plans": "Automated Proposal Evaluation", "Compliance Requirements": "GDPR, ISO 27001", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.5% uptime", "Data Sensitivity": "Medium", "System of Record Data Entities": "Research Funding Applications, Proposal Submissions" }, { "ID": "SETS", "TEXT": "Stud Eval Teach Soft (Blue Explorance)", "TYPE": "SYSTEM", "Description": "Collect and analyze student feedback on modules, lecturers, and teaching effectiveness", "Key Capabilities": "Feedback surveys; Data analysis & reporting; Action tracking; Quality enhancement", "Higher Education Domain": "Teaching & Learning", "Business Owner": "Academic Affairs", "Technical Owner": "Enterprise Applications", "Product": "Blue Explorance", "Vendor": "Explorance", "Number of Users": 4000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "INVEST", "Issues/Challenges": "Low survey response rates", "Future Improvements/Plans": "AI-driven feedback analysis", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Student Feedback Data, Survey Reports" }, { "ID": "SIS", "TEXT": "Student Records (Ellucian Banner)", "TYPE": "SYSTEM", "Description": "Core SIS functionality to manage student data, enrolment, enrolment, and awards", "Key Capabilities": "Enrolment & registration; Academic records; Grades & progression; Graduation & award management", "Higher Education Domain": "Student Lifecycle & Experience", "Business Owner": "Student Administration", "Technical Owner": "Enterprise Applications", "Product": "Ellucian Banner", "Vendor": "Ellucian", "Number of Users": 5000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "24/7 Support", "TIME Status": "MIGRATE", "Issues/Challenges": "Legacy System Constraints", "Future Improvements/Plans": "Cloud Migration", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.9% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Enrollment Data, Academic Records" }, { "ID": "TTB", "TEXT": "Timetabling (Celcat Timetabler)", "TYPE": "SYSTEM", "Description": "Create and manage academic timetables for classes, rooms, and other resources", "Key Capabilities": "Schedule generation; Room allocation; Conflict resolution; Calendar integration", "Higher Education Domain": "Teaching & Learning", "Business Owner": "Academic Scheduling", "Technical Owner": "Enterprise Applications", "Product": "Celcat Timetabler", "Vendor": "Celcat", "Number of Users": 300, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "TOLERATE", "Issues/Challenges": "Complex scheduling needs", "Future Improvements/Plans": "AI-assisted scheduling", "Compliance Requirements": "GDPR", "Business Impact": "Medium", "User Feedback": "Mixed", "Performance Metrics": "99.6% uptime", "Data Sensitivity": "Medium", "System of Record Data Entities": "Class Schedules, Room Allocations" }, { "ID": "VLE", "TEXT": "Virtual Learning Env (Moodle)", "TYPE": "SYSTEM", "Description": "Deliver and manage online learning content, assessments, and collaboration tools", "Key Capabilities": "Course content hosting; Online assessments; Discussion forums; Gradebook", "Higher Education Domain": "Teaching & Learning", "Business Owner": "Academic Registry", "Technical Owner": "Cloud Services", "Product": "Moodle", "Vendor": "Open Source", "Number of Users": 8000, "License Type": "Open Source", "Cost": 0, "Support Provider": "Internal IT", "Support Hours": "9am-5pm Mon-Fri", "TIME Status": "INVEST", "Issues/Challenges": "Scalability concerns", "Future Improvements/Plans": "Performance optimization", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Positive", "Performance Metrics": "99.8% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "Course Content, Assessment Data" }, { "ID": "OIV", "TEXT": "Online ID Verification (TrustID)", "TYPE": "SYSTEM", "Description": "Electronic identity verification service for student personal data and documents", "Key Capabilities": "Document scanning; ID matching; Fraud detection; Verification status updates", "Higher Education Domain": "Student Lifecycle & Experience", "Business Owner": "Student Administration", "Technical Owner": "Enterprise Applications", "Product": "TrustID", "Vendor": "TrustID", "Number of Users": 1000, "License Type": "Annual Subscription", "Cost": "£***", "Support Provider": "Third-party Vendor", "Support Hours": "Extended Hours", "TIME Status": "INVEST", "Issues/Challenges": "Verification delays", "Future Improvements/Plans": "Automated identity matching", "Compliance Requirements": "GDPR", "Business Impact": "High", "User Feedback": "Mixed", "Performance Metrics": "99.7% uptime", "Data Sensitivity": "High", "System of Record Data Entities": "ID Verification Records, Student Identity Data" } ], "interactions": [ { "ID": "INT001", "FROMID": "AM", "TOID": "SIS", "TEXT": "Student Enrollment Data", "Description": "Admissions system sends new student enrollments to SIS after acceptance", "TYPE": "->", "Frequency": "Daily", "Protocol": "SFTP (SSH File Transfer Protocol)", "Security Measures": "PGP encryption; secure credentials", "Issues/Challenges": "Data duplication or missing fields from app forms", "Future Improvements/Plans": "Move to real-time API integration for immediate updates", "Data Entities Flowing": "Applicant personal details, chosen program, admission status, name, department, course assignment info", "From": "Attendance Monitoring (SEAtS Analytics)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT002", "FROMID": "HR", "TOID": "SIS", "TEXT": "HR Course Assignments", "Description": "HR system provides staff and faculty records for SIS course assignments", "TYPE": "->", "Frequency": "Hourly", "Protocol": "REST API", "Middleware": "ESB", "Security Measures": "SSL/TLS encryption; API key authentication", "Issues/Challenges": "Inconsistent department codes between systems", "Future Improvements/Plans": "Implement data dictionary and automated data mapping", "Data Entities Flowing": "Staff ID, name, department, course assignment info, student IDs, payment status, amounts", "From": "HR (Workday)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT003", "FROMID": "FIN", "TOID": "SIS", "TEXT": "Fee Payment Reconciliation", "Description": "Finance system sends daily fee payment reconciliation updates to SIS", "TYPE": "->", "Frequency": "Daily", "Protocol": "FTPS (FTP Secure)", "Security Measures": "SSH encryption (SFTP); file hash verification", "Issues/Challenges": "Overnight batch delay in updating student balances", "Future Improvements/Plans": "Transition to near real-time posting via web service", "Data Entities Flowing": "Invoice IDs, student IDs, payment status, amounts, student account, amount paid, timestamp", "From": "Finance (SAP S/4HANA)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT004", "FROMID": "PAY", "TOID": "SIS", "TEXT": "Tuition Payment Notification", "Description": "Payment gateway notifies SIS of completed tuition payments in real-time", "TYPE": "->", "Frequency": "Real-time", "Protocol": "Webhook", "Security Measures": "TLS 1.2 encryption; token-based auth", "Issues/Challenges": "Payment confirmation lost if SIS endpoint is down", "Future Improvements/Plans": "Introduce message queue to buffer and retry transactions", "Data Entities Flowing": "Transaction ID, student account, amount paid, timestamp, course ID, grade/marks", "From": "Payroll (Workday)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT005", "FROMID": "VLE", "TOID": "SIS", "TEXT": "Final Course Grades", "Description": "Learning system pushes final course grades back to SIS for record keeping", "TYPE": "->", "Frequency": "End-of-term", "Protocol": "REST API", "Security Measures": "SSL/TLS encryption; OAuth 2.0", "Issues/Challenges": "Grade data mismatches or failed transfers", "Future Improvements/Plans": "Adopt standardized grade schema and validation checks", "Data Entities Flowing": "Student ID, course ID, grade/marks, class times, room numbers, instructor ID", "From": "Virtual Learning Env (Moodle)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT006", "FROMID": "TTB", "TOID": "SIS", "TEXT": "Updated Class Schedules", "Description": "Timetabling software sends updated class schedules to SIS", "TYPE": "->", "Frequency": "Daily", "Protocol": "SOAP Web Service", "Security Measures": "TLS encryption; WS-Security (XML signature)", "Issues/Challenges": "Scheduling changes not reflected promptly in SIS", "Future Improvements/Plans": "Implement event-driven updates for immediate schedule changes", "Data Entities Flowing": "Course code, class times, room numbers, instructor ID, fine amount, hold flag", "From": "Timetabling (Celcat Timetabler)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT007", "FROMID": "LIB", "TOID": "SIS", "TEXT": "Library Fines Update", "Description": "Library system provides list of students with outstanding fines to SIS", "TYPE": "->", "Frequency": "Nightly", "Protocol": "SFTP (SSH File Transfer Protocol)", "Security Measures": "SSH File Transfer; secured network path", "Issues/Challenges": "Delayed library hold updates affecting registration", "Future Improvements/Plans": "Integrate via API for instant hold clearing once fines paid", "Data Entities Flowing": "Student ID, fine amount, hold flag, dorm/residence ID, room number, occupancy status", "From": "Library (Ex Libris)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT008", "FROMID": "ACC", "TOID": "SIS", "TEXT": "Housing Assignment", "Description": "Accommodation system updates SIS with on-campus housing assignments", "TYPE": "->", "Frequency": "Daily", "Protocol": "Direct SQL Query", "Security Measures": "VPN tunnel; database user authentication", "Issues/Challenges": "Different student ID references between systems", "Future Improvements/Plans": "Implement IAM integration for unified student IDs across systems", "Data Entities Flowing": "Student ID, dorm/residence ID, room number, occupancy status, document type, receipt status, doc reference ID", "From": "Accomm & Conf Sys (Kinetic Solutions)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT009", "FROMID": "EDRMS", "TOID": "SIS", "TEXT": "Student Document Status", "Description": "Document management system alerts SIS when required student documents are received", "TYPE": "->", "Frequency": "Real-time", "Protocol": "Message Queue", "Middleware": "ESB", "Security Measures": "Encrypted message channel; system-to-system credentials", "Issues/Challenges": "Documents received but not flagged in SIS due to queue errors", "Future Improvements/Plans": "Add monitoring and retry logic for message processing", "Data Entities Flowing": "Student ID, document type, receipt status, doc reference ID, visa type, expiration date, visa status", "From": "EDRMS (Microsoft SharePoint)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT010", "FROMID": "OIV", "TOID": "SIS", "TEXT": "Visa Status Update", "Description": "International office system sends visa status updates for overseas students to SIS", "TYPE": "->", "Frequency": "Daily", "Protocol": "REST API", "Security Measures": "SSL/TLS; API Token Authentication", "Issues/Challenges": "Lag in visa info could violate compliance if not updated", "Future Improvements/Plans": "Plan for real-time integration with government visa databases", "Data Entities Flowing": "Student ID, visa type, expiration date, visa status, titles, credit values, prerequisites", "From": "Online ID Verification (TrustID)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT011", "FROMID": "CMS", "TOID": "SIS", "TEXT": "New Course Data", "Description": "Curriculum management system pushes approved new course data to SIS", "TYPE": "->", "Frequency": "Weekly", "Protocol": "REST API", "Security Measures": "TLS encryption; Role-Based Access Control", "Issues/Challenges": "Missing course attributes or mismatches in SIS fields", "Future Improvements/Plans": "Develop a unified curriculum repository or direct module in SIS", "Data Entities Flowing": "Course codes, titles, credit values, prerequisites, milestone achieved, date of completion", "From": "Content Mgmt Systems (Drupal)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT012", "FROMID": "CRIS", "TOID": "SIS", "TEXT": "Research Milestone Update", "Description": "Research system notifies SIS of postgraduate research milestones achieved", "TYPE": "->", "Frequency": "Real-time", "Protocol": "SOAP Web Service", "Security Measures": "SSL/TLS; Basic Auth over HTTPS", "Issues/Challenges": "Research milestone updates may not sync if formats differ", "Future Improvements/Plans": "Switch to standardized API with JSON data format", "Data Entities Flowing": "Student ID, milestone achieved, date of completion, email, phone, address changes", "From": "CRIS (Elsevier Pure)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT013", "FROMID": "CRM", "TOID": "SIS", "TEXT": "Student Contact Update", "Description": "CRM system pushes updated student contact info to SIS to keep records current", "TYPE": "->", "Frequency": "Daily", "Protocol": "REST API", "Security Measures": "TLS encryption; OAuth 2.0 authentication", "Issues/Challenges": "Conflicting updates if students change data in multiple systems", "Future Improvements/Plans": "Enable bi-directional sync or single system of truth for profile updates", "Data Entities Flowing": "Student ID, email, phone, address changes, risk score/alert type, timestamp", "From": "CRM (Salesforce)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT014", "FROMID": "SETS", "TOID": "SIS", "TEXT": "At-Risk Student Alert", "Description": "Student engagement tool sends at-risk alerts to SIS for advisor visibility", "TYPE": "->", "Frequency": "Real-time", "Protocol": "Webhook", "Security Measures": "HTTPS (TLS); token-based auth", "Issues/Challenges": "High volume of alerts could overwhelm SIS or be missed", "Future Improvements/Plans": "Incorporate filtering/thresholds and a dedicated alert handling service", "Data Entities Flowing": "Student ID, risk score/alert type, timestamp, selected course IDs, semester, enrollment status", "From": "Stud Eval Teach Soft (Blue Explorance)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT015", "FROMID": "EWP", "TOID": "SIS", "TEXT": "Course Registration Selection", "Description": "External enrollment portal submits course registration selections into SIS", "TYPE": "->", "Frequency": "Real-time", "Protocol": "REST API", "Middleware": "ESB", "Security Measures": "TLS encryption; SSO and JWT for student sessions", "Issues/Challenges": "Session timeouts or data loss during peak enrollment", "Future Improvements/Plans": "Scale system and use message queue to handle peak loads", "Data Entities Flowing": "Student ID, selected course IDs, semester, enrollment status, course IDs, roles", "From": "Enterprise Web Portal (Liferay)", "To": "Student Records (Ellucian Banner)" }, { "ID": "INT016", "FROMID": "SIS", "TOID": "VLE", "TEXT": "VLE Enrollment Info", "Description": "Enrollment and course info sent to VLE for student access", "TYPE": "->", "Frequency": "Near real-time", "Protocol": "REST API", "Security Measures": "OAuth 2.0, TLS encryption", "Issues/Challenges": "Enrollment updates lag or mismatches in course data", "Future Improvements/Plans": "Adopt standard integration (LTI); real-time sync", "Data Entities Flowing": "Student enrollments, course IDs, roles, course registrations, class sections", "From": "Student Records (Ellucian Banner)", "To": "Virtual Learning Env (Moodle)" }, { "ID": "INT017", "FROMID": "SIS", "TOID": "TTB", "TEXT": "Timetable Registration", "Description": "Course registration data provided to timetabling system for scheduling", "TYPE": "->", "Frequency": "Daily batch", "Protocol": "SFTP (SSH File Transfer Protocol)", "Security Measures": "SSH encryption (SFTP), secured credentials", "Issues/Challenges": "Schedule updates delayed until next batch", "Future Improvements/Plans": "Implement API for instant timetable updates", "Data Entities Flowing": "Student IDs, course registrations, class sections, amounts, due dates", "From": "Student Records (Ellucian Banner)", "To": "Timetabling (Celcat Timetabler)" }, { "ID": "INT018", "FROMID": "SIS", "TOID": "FIN", "TEXT": "Tuition Fee Charges", "Description": "Tuition and fee charges transferred to Finance system for billing", "TYPE": "->", "Frequency": "Daily", "Protocol": "SFTP (SSH File Transfer Protocol)", "Security Measures": "SFTP with SSH; file encryption (PGP)", "Issues/Challenges": "Reconciliation needed if transactions fail; processing delay", "Future Improvements/Plans": "Real-time billing updates via web service", "Data Entities Flowing": "Student ID, charges, amounts, due dates, amount due", "From": "Student Records (Ellucian Banner)", "To": "Finance (SAP S/4HANA)" }, { "ID": "INT019", "FROMID": "SIS", "TOID": "PAY", "TEXT": "Outstanding Fee Notice", "Description": "Outstanding fees sent to payment gateway for online payments", "TYPE": "->", "Frequency": "Near real-time", "Protocol": "REST API", "Security Measures": "HTTPS (TLS) with API token", "Issues/Challenges": "Payment updates not instant in SIS without feedback", "Future Improvements/Plans": "Use webhooks for immediate payment confirmation in SIS", "Data Entities Flowing": "Invoice ID, student account, amount due, program, graduation date", "From": "Student Records (Ellucian Banner)", "To": "Payroll (Workday)" }, { "ID": "INT020", "FROMID": "SIS", "TOID": "CRM", "TEXT": "Graduate CRM Update", "Description": "Graduate information provided to alumni CRM for outreach", "TYPE": "->", "Frequency": "Daily", "Protocol": "REST API", "Security Measures": "OAuth 2.0, TLS", "Issues/Challenges": "Data mapping differences (SIS vs CRM fields); duplicate records", "Future Improvements/Plans": "Event-driven updates on graduation; improved data mapping", "Data Entities Flowing": "Contact details, program, graduation date, role, status", "From": "Student Records (Ellucian Banner)", "To": "CRM (Salesforce)" }, { "ID": "INT021", "FROMID": "SIS", "TOID": "IAM", "TEXT": "New Student IT Account", "Description": "New student accounts provisioned in IAM for IT access", "TYPE": "->", "Frequency": "Real-time", "Protocol": "Message Queue", "Middleware": "ESB", "Security Measures": "TLS on message broker; token authentication", "Issues/Challenges": "Missed or duplicate messages can affect account creation", "Future Improvements/Plans": "Direct API integration with IAM or confirmation feedback", "Data Entities Flowing": "Username, email, role, status, library ID", "From": "Student Records (Ellucian Banner)", "To": "Identity & Access Mgmt (Okta)" }, { "ID": "INT022", "FROMID": "SIS", "TOID": "LIB", "TEXT": "Library Access Update", "Description": "Student status synced to library system for access privileges", "TYPE": "->", "Frequency": "Nightly", "Protocol": "SFTP (SSH File Transfer Protocol)", "Security Measures": "SSH File Transfer (SFTP)", "Issues/Challenges": "New students can’t use library until next day if delayed", "Future Improvements/Plans": "Real-time API sync for immediate activation", "Data Entities Flowing": "Student ID, enrollment status, library ID, financial records", "From": "Student Records (Ellucian Banner)", "To": "Library (Ex Libris)" }, { "ID": "INT023", "FROMID": "SIS", "TOID": "DW", "TEXT": "Academic Record Export", "Description": "Academic records exported to data warehouse for BI reporting", "TYPE": "->", "Frequency": "Nightly", "Protocol": "Direct SQL Query", "Security Measures": "Secure DB connection (SSL) with credentials", "Issues/Challenges": "Reporting data is stale until next day; large ETL loads", "Future Improvements/Plans": "Real-time data streaming to DW or data lake", "Data Entities Flowing": "Enrollment data, grades, financial records, personal data", "From": "Student Records (Ellucian Banner)", "To": "Data Warehouse (Snowflake)" }, { "ID": "INT024", "FROMID": "SIS", "TOID": "EDRMS", "TEXT": "Student Document Archive", "Description": "Student records and documents archived in EDRMS", "TYPE": "->", "Frequency": "Event-driven (on grad/exit)", "Protocol": "REST API", "Security Measures": "HTTPS with client auth", "Issues/Challenges": "Large file transfers; ensure all records sent without error", "Future Improvements/Plans": "Automate batch for historical records; two-way verification", "Data Entities Flowing": "Transcript PDFs, enrollment records, personal data, ID, enrollment status", "From": "Student Records (Ellucian Banner)", "To": "EDRMS (Microsoft SharePoint)" }, { "ID": "INT025", "FROMID": "SIS", "TOID": "ACC", "TEXT": "Housing System Update", "Description": "Student info shared with housing system for dorm allocation", "TYPE": "->", "Frequency": "Daily", "Protocol": "SFTP (SSH File Transfer Protocol)", "Security Measures": "SSH transfer (SFTP)", "Issues/Challenges": "New students not visible to housing until sync runs", "Future Improvements/Plans": "API for instant housing updates", "Data Entities Flowing": "Student name, ID, enrollment status, dorm preference, schedule info", "From": "Student Records (Ellucian Banner)", "To": "Accomm & Conf Sys (Kinetic Solutions)" }, { "ID": "INT026", "FROMID": "SIS", "TOID": "AM", "TEXT": "Class Roster Update", "Description": "Class roster data sent to attendance tracking system", "TYPE": "->", "Frequency": "Daily", "Protocol": "REST API", "Security Measures": "Token-based auth over TLS", "Issues/Challenges": "Roster changes mid-term may be missed until next sync", "Future Improvements/Plans": "Real-time event push for adds/drops", "Data Entities Flowing": "Course IDs, student IDs, schedule info, transcripts", "From": "Student Records (Ellucian Banner)", "To": "Attendance Monitoring (SEAtS Analytics)" }, { "ID": "INT027", "FROMID": "SIS", "TOID": "EWP", "TEXT": "Exchange Student Data", "Description": "Exchange student data sent via EWP network to partner universities", "TYPE": "->", "Frequency": "On-demand", "Protocol": "REST API", "Security Measures": "Mutual TLS with institutional certificates", "Issues/Challenges": "Interoperability issues with partner data formats; network reliability", "Future Improvements/Plans": "Include digital transcripts; extend to more partners", "Data Entities Flowing": "Student mobility data, learning agreements, transcripts, status (active/inactive)", "From": "Student Records (Ellucian Banner)", "To": "Enterprise Web Portal (Liferay)" }, { "ID": "INT028", "FROMID": "SIS", "TOID": "EST", "TEXT": "Facility Access Notification", "Description": "Notify facilities access system of student status for door access", "TYPE": "->", "Frequency": "Real-time", "Protocol": "Webhook", "Middleware": "ESB", "Security Measures": "HTTPS webhook with secret token", "Issues/Challenges": "Missed notifications could leave student without access", "Future Improvements/Plans": "Add retry/confirmation for webhooks; integrate with IAM", "Data Entities Flowing": "Student ID, access permissions, status (active/inactive), project title", "From": "Student Records (Ellucian Banner)", "To": "Estates (Planon)" }, { "ID": "INT029", "FROMID": "SIS", "TOID": "CRIS", "TEXT": "Research Student Tracking", "Description": "Postgraduate student data sent to research info system for project tracking", "TYPE": "->", "Frequency": "Weekly", "Protocol": "SOAP Web Service", "Security Measures": "SSL/TLS and WS-Security token", "Issues/Challenges": "Complex data mapping; possible duplicate records", "Future Improvements/Plans": "Use standard researcher IDs (ORCID); increase sync frequency", "Data Entities Flowing": "Student researcher details, supervisor, project title, attendance flag", "From": "Student Records (Ellucian Banner)", "To": "CRIS (Elsevier Pure)" }, { "ID": "INT030", "FROMID": "SIS", "TOID": "OIV", "TEXT": "International Student Reporting", "Description": "Report international student enrollment to government visa system", "TYPE": "->", "Frequency": "Event-driven (on status change)", "Protocol": "REST API", "Security Measures": "Mutual TLS; government-issued auth token", "Issues/Challenges": "Strict compliance deadlines; errors can lead to legal issues", "Future Improvements/Plans": "Automate acknowledgments from govt system; real-time monitoring", "Data Entities Flowing": "Student visa info, enrollment status, attendance flag", "From": "Student Records (Ellucian Banner)", "To": "Online ID Verification (TrustID)" } ] }